Web Pages and Sub-pages

Every page comes with up to three content areas (two sidebars and a main content area) and three areas where links appear (main navigation including dropdown menus, sidebar, and footer). You can also edit an optional footer message.

At your request, we'll add things such as mortgage calculators, news feeds, and weather reports to whichever page(s) you specify.

Custom Email Accounts

Increase your business' professionalism with your own customized @yourcompany.com email address and/or forwarder(s). Check your email from anywhere there's an internet connection.

Rock-Solid Hosting

Hosting is the service that keeps your website live on the web 24/7, and it's included in your package price. Hosting is managed by a datacenter in Dallas, TX with backup systems, firewall, and a dedicated server team that stays on top of things at all times. Uptime is routinely above 99.95%.

Make Changes Yourself

If you can use a word processor and a browser, you can maintain your website's content yourself using our in-the-browser WYSIWYG editor. Only the master administrator has access to make changes.

Professional Design

For the overall look of your website, choose one of our great looking designs, supply one of your own, or have us custom-create one. More Info.

Search Engine Optimized (SEO)

The site comes with editable areas for title, meta tags, headlines, and more, so you can write the unique content that will get your site high search engine rankings (or request web marketing assistance). We'll also link to your site to ensure it's listed in search engines.

"Contact Us" Form

Comes with a contact form that will email its contents to whomever you specify.

Customizable Email Notifications

Easily customize all the emails that the website sends out in response to actions taken on the part of site users (new order submitted, new client or appraiser account created or edited, report file uploaded for review, etc.). Variables allow you to easily personalize each email.

AppraiserExplorer.com Directoy Listing

Every Valued Websites client will get a no-cost premium listing in the appraiser directory AppraiserExplorer.com. This listing will help your search engine rankings and may even get you some orders.

Private (Logged In) Pages

You can require clients to login before they can see a particular page. Useful for an "Our Licenses" type of page, or if you want to keep your rates for your client's eyes only.

MASTER ADMINISTRATOR

This is the 'master user' of your website, and controls all its configuration settings. This admin has access to all your site's order and user account information.

Appraisers

Appraisers mainly use the site to view and edit orders that have been assigned to them, and to upload reports for an admin to review. See the Appraiser Management section below for more info on appraisers.

Clients / Lenders

Clients (or lenders, or whatever you set the site to refer to them as) mainly use the site to submit and update orders, upload files, download reports that an admin has approved, and pay their invoices. See the Client Management section below for more info on clients.

Sub-Administrators

These users can manage all orders, appraisers, and clients, but not the overall website settings (web page contents, email template contents, appraiser permissions -- only the master admin has access to those functions).

In tandem with the Teams/Workgroups/Co. Divisions feature, you can limit sub-administrators to certain sets of orders, appraisers, and clients.

Teams/Workgroups/Co. Divisions

Easily assign everyone who uses your website into various teams with a different sub-admin overseeing each team's clients, appraisers, and orders. Users can be part of more than one team.

Number of Orders

There is no limit to the number of orders you can accept and work with. There is no per-order fee, and no surcharge for going over a certain number of orders.

Customizable Order Form

We have the most flexible order form around! All order form sections, fields, and field options can be renamed and moved around. Turn fields on or off. Make them required or not. Make each field visible, editable, or neither for clients and appraisers.

Orders Emailed and Saved

When an order is submitted by a client you'll get a notification email and the client will get an automated thank you note. But you don't just get an email (emails can get lost). The order is also saved in the database and accessible from any browser.

You can also enter orders yourself.

Per-Field Permissions

Depending on who's looking at the order (admin, appraiser, or client), you can make each field editable or just viewable, or only visible to an admin (useful for HVCC compliance).

Printable / Faxable Order Form

For your clients still living in the 20th century, you can offer a two-click order form printout which they can then mail or fax to you. The printable order form uses the same fields as your online order form.

Admin Review Appraiser Reports

Turn on this option and when an appraiser uploads a report, an admin must first approve it before the client can see it. Useful for appraiser management company websites.

When the report is approved, the client will receive an email including the report. It will also be ready for downloading within their client area.

Search / Filter / Export Orders

Perform all common database functions on your orders: search, filter, edit. You can export your orders as Excel-compatible CSV files.

Assignment Fee / Service Charge

Charge a per-order fee above the appraisal fee, which isn't included in appraiser fee split calculations, and appears separate from the appraisal fee in invoices. Legally required of AMCs in some states.

Field Calculations Report

Easily perform basic math on up to three fields at a time using either the field's values or numbers that you enter. Specify a date range and a client. Useful for calculating commissions (multiply the appraisal fee by the commission percentage).

Offer Orders By Location

You can define a set of locations (cities, states, zip codes, "regions") that your appraisers can indicate which they serve. When a new order comes in, the system can recommend to the admin which appraiser(s) to assign the order to or offer the order to based on which ones service the location of the property.

Offer Orders By County

The website comes with all US states and counties in its database, that your appraisers can indicate which they serve. When a new order comes in, the system can recommend to the admin which appraiser(s) to assign the order to or offer the order to based on which ones service the county of the property.

Offer Orders By Distance

When a new order comes in, the system can recommend to the admin which appraiser(s) to assign the order to or offer the order to based on which ones are closest to the property.

Appraisers Can Self Signup

Save time and let appraisers create their own accounts. An admin will have to approve the account before they become active.

Appraiser Fees Report

Select a date range and an appraiser (or all appraisers) and this report will tell an admin how much appraisers have made and how much they're owed based on their fee split percentages.

Appraiser File Uploads

Appraisers can upload up to ten supporting files (license, insurance, resume, headshot, etc).

Review Appraiser

Optional second appraiser. When doing accounting, will have its fee subtracted from the appraisal order before the primary appraiser's fee split is applied.

Appraiser Permissions

Perfect for larger offices or appraiser management companies, you can select whether appraisers can or can't do certain things, or assign certain privileges to specific individuals.

Allow appraisers to create new orders or not. Edit orders or not. Create new clients or not.

Turn Times Report

See an overview of each appraisers' turn times including time to inspection and time to completion.

Appraiser Membership Fee

You can set an optional membership fee that appraisers have to pay before their account is activated. Set the number of days and amount. Appraisers can pay online or off. After the membership period expires (an email automatically reminds them), they have to renew or else their account becomes inactivated.

Additional Appraiser Account Statuses

Two additional account statuses are available when appraisers self-signup: application approved and ready for final review.

Also, appraiser accounts automatically become set to inactive when their membership period runs out (and a renewal reminder emailed to them), assuming you have a membership period.

Clients Can Self Signup

Save time and let clients create their own accounts. An admin will have to approve the account before they become active.

Secure Client Area

Clients have their own area where they can see all their orders categorized by status (open, archived, etc.), and also see their invoices. You can allow them to proactively pay for orders. You can make it so they have to login before they submit a new order.

Can Upload / Download Files

Clients can upload files related to an order, and they can download their appraisal report and supporting files that you upload. If you want, you can make it so they have to pay for an order before they can download that order's report.

Online Payments

Clients can pay online either for invoices that you send them, or they can search for unpaid orders. Use a merchant account or PayPal.

Quick Invoicing

Client invoicing is robust and flexible:

1. You can send an email requesting payment along with an attached PDF invoice to the client.
2. Or borrowers can search by address or order number and pay online.
3. Or clients can login and pay through their client area.
4. Or you can process a payment for clients through the website while they're on the phone with their credit card.
5. Batch billing emails, customizing each one.

The website records all payments, keeping track of what orders are paid for and what orders still need to be invoiced. All billing and payment features are secure and don't expose client card data.

PDF Invoices & Receipts

The website will automatically generate a PDF invoice based on the orders you select to be part of the invoice. After it's paid, the client can download a PDF receipt.

Backup / Export Database

Your site will be set up to automatically email you a backup of its database on a regular basis. Once a week, once a day, once an hour. It's up to you. You can also make manual on-demand backups. Non-database site files are backed up weekly by the hosting datacenter, and we also keep a copy in our files.

Newsletters / Group Emails

Easily send email newsletters or other group emails to your clients, appraisers, and/or admins. You can send to all members of the user group or specify individuals. Send as a batch or customize each one and send one at a time.